Help Desk

Help Desk

Basic & advanced integrated in-house support | 24h response time [Mo. - Fr.]

Help Desk

Please contact us via email, support@cloudsme.eu, our team will support you to find the most suitable solution.

Next Step?

When we received your email, we will keep in touch in order to solve your problem directly via email or if favoured support is also possible by voice or video conferencing, screen sharing, remote access, phone or in person.

Advanced Support

If you use our Cloud HPC Simulation Platform or AppCenter, we offer advanced services that go beyond our standard documentation and the best effort support that our help desk provides by default:

  • Professional services for Cloud HPC Simulation Platform and AppCenter
  • Custom development for Cloud HPC Simulation Platform and AppCenter
  • Setup and maintenance of accounts at cloud infrastructure providers
  • Porting and deployment of application software to the cloud
  • Hosting and operation of application software in der cloud
  • … and others

 

Please contact us for detailed offerings and conditions. If you need more individualized help or support for cloud computing in general, please see our consulting and training pages.
Liza
Liza
Ben
Ben
Andreas
Andreas